Easy Care Walk in Clinic Ottumwa Iowa

Urgent care near me
in Ottumwa, IA

Find and book top-rated urgent care centers in Ottumwa with Solv. Convenient locations with same-day availability making everyday healthcare easier.

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Latest Urgent Care updates

Jun 15, 2022

Americans aged 50 and older are feeling the pressure of healthcare costs, with 4 in 10 concerned about their ability to pay for care and others forgoing treatment altogether, skipping prescriptions or cutting back on daily living expenses to afford healthcare. (Becker's)

Jun 15, 2022

BA.4 and BA.5 — "sister variants" of the original omicron strain — are gaining prevalence in the U.S. and now account for about 1 in 5 confirmed COVID-19 cases nationwide, CDC data shows. (Becker's)

Urgent Care FAQs

• How much will an urgent care visit in Ottumwa cost?

  The price charged at an urgent care, whether in Ottumwa or elsewhere, will be based on the location, and there are no actual standard costs between the clinics. Assuming you are paying with cash, you might come across an urgent clinic that charges you $50 while another situated some mile away charges you $100 for the same services. The standard cost in urgent care where insurance cover is not involved ranges from $100 to $125. This price is generally the standard price of a visit before extra services. There are a couple of additional care services that could make your appointment to an urgent care costly including x-rays and lab tests, medications and injections (such as immunization), casting broken bones, as well as stitches and splints. If you have a viable insurance plan in place, the standard pay will be between $20 – 50 depending on your insurance coverage and whether you are in contact with the provider.

• Are Ottumwa urgent care centers open after hours?

  Most primary care doctor offices are open during routine work hours, Monday thru Friday, 9:00 am to 5:00 pm. Conversely, most of the urgent care centers in Ottumwa are available after hours, on weekends, and many holidays. Typical urgent care hours are 8:00 am to 8:00 pm daily, although location-specific hours may vary.

• Do urgent care centers in Ottumwa take appointments?

  Historically, urgent care centers were strictly an on-demand, walk-in healthcare service mode. More recently, as consumer behaviors and expectations have evolved, many urgent care clinics have begun offering book ahead visits, allowing consumers to select a same-day or next-day time that works best for their schedule. Use Solv to find a Ottumwa urgent care center that offers advanced bookings (or appointments) and book online.

• How do I book an appointment online with an urgent care in Ottumwa?

  Solv allows Ottumwa residents and visitors to book urgent care visits online with just a few taps. Same-day and next-day visit times are generally available, and you can search for real-time availability clinics.

• How can I find an urgent care in Ottumwa who takes my insurance?

  Solv allows you to find any of the urgent care and walk-in clinics in Ottumwa, many of which accept most major commercial insurances. Just browse the clinics page to see if your carrier and plan is listed. If you are still unsure, it is best to contact the urgent care center directly for clarification.

• Do Ottumwa urgent care centers offer virtual visits or telemedicine?

  Many urgent care centers, including those in Ottumwa, now offer virtual visits or telemedicine for residents and visitors throughout the state. Virtual urgent care visits are generally booked online whether in advance or on-demand. Clinics that do offer virtual care have a video icon on their profiles.

• What is the best urgent care center in Ottumwa?

  While it would be easy to provide a list of urgent care centers in and around Ottumwa, 'best' is a challenging term to qualify. For some consumers, that could mean the closest location whereas other people may prioritize patient reviews, service costs, availability, or whether or not the provider accepts their insurance. With the list of locations above, use the filters provided to narrow the results to find the best urgent care for your needs.

• What is urgent care?

  Urgent care are available to assist patients that are looking for immediate, convenient medical care. In that manner, they are similar to an emergency room. The difference, however, is that ERs are meant to treat major, life-threatening injuries and illnesses while urgent care centers manage life's minor bruises and bumps. In simple terms, an urgent care is seen as a walk-in health center that focuses in offering non-emergent health care conditions, including the treatment of the typical illnesses and injuries such as fractures and sprains, cuts and burns, scrapes, stings and bites, flu and cold symptoms, nausea and vomiting, abdominal pain, and much more. Most urgent care facilities offer both diagnostic and preventive care such as well visits, immunizations, STD testing and annual physicals. For regular visits and check-ups on these clinics, you should expect to pay between $20 and $100. The good thing is that most urgent care clinics will accept major PPOs and insurance cover, Medicare, as well as self-pay in the form of credit cards or cash. Urgent care clinics are located in most parts of the country in various regions to offset emergency room visits and provide a gap in healthcare services. They take patients during all hours of operations, which offer a significant convenience to most people who have and continue to undergo the need for sudden and immediate medical attention.

I have so much to say about my experience this evening. This was our first visit here. Being a parent with a sick child is so stressful in itself. Dealing with all the technicalities of getting them scheduled, seen, treated and insure that they are receiving quality care always make this situation even more exhausting. The staff at Urgent Care for Children, Chattanooga completely irradiated all my added stress and anxieties tonight. From the online scheduling, to Robin welcoming us so warmly the moment we crossed the threshold. It was a late Friday evening which normally adds to the stress of assuring your child's needs are met before options for care are limited and pharmacies are closing. We walked into the lobby and it felt like a warm hug. The facilities were immaculate. The medical staff quickly brought us back and listened intently to all of my concerns and made my daughter at ease immediately. After a throat swab not only my daughter but my very tired son who had to join is, got popsicles while we waited. Dr Pierce was so kind and very attentive. She payed such close attention to detail and was wonderful with my daughter. She was very knowledgeable about the issues we were having and validated all of my concerns. I then did the unthinkable!!! I waited five minutes and was able to have her prescription filled there. No driving to a second location, dragging a very tired 7 year old boy, and very uncomfortable 5 year old back out into the car to travel however far on a Friday night, only to drag them into another facility to WAIT for a prescription to be ready. I walked out into the parking lot and administered her first dose of antibiotics. She literally was checked in, evaluated, had labs, checked out and began treatment is 35 minutes. I can not say enough about my experience tonight.

- Verified patient on 12/11

It was 10pm on a Friday night and I needed to see a Doctor. I looked online and randomly chose Reliant Urgent Care at LAX. I called several times and nobody answered. WTF? That doesn't seem very Reliant to me. Not a good sign. I decided to go anyway. So, I went to Reliant LAX Urgent Care expecting the worst. The very worst. How could it not be? It's at LAX, right? Had to be All Bad. I was so WRONG. Filled out all the paperwork online before going. Walked in and the place was packed. Ugh! Went out to move my car, came back and was called 5 minutes later. NO long wait! No other paperwork! Nurse walked into the exam room behind me. Doctor walked in 5 minutes later. Explained everything thoroughly -answered all my questions. Less than 5 minutes later, the "Shot" guy jabbed me with a dose of Antibiotics --painlessly! and done! Every person that helped me was SUPER nice and knew how to do their job [for once]. Plus- the office was modern and nice and pleasant. ....and my visit was completely covered by insurance. (Medi Cal) I don't know these people and Nobody asked me to write this. We're all quick to rag about incompetent terrible service, but it's time people who do an outstanding job are commended. This was definitely not the grimey back alley morgue I convinced myself it was going to be. I'm so happy I chose this place. **My only complaint: Fix the phone system. Reliant Urgent Care has several locations and they all have the same phone number. It was impossible to call them to find out if they were open or if they could even help me; or if they would accept my insurance. Someone needs to answer the phone. In an urgent situation I need to speak to someone who can assure me they're going to do whatever they can to help.

- Verified patient on 11/9

I do not know the names of the 3 that took care of my 3 year old daughter yesterday evening. I was so full of anxiety from no sleep in a few days and being so worried why she was so sick and in so much pain. We went to another multicare urgent care in the morning and the ARNP that was on the floor said her ears were so impacted with hardened wax he couldn't even see if there was an infection. My daughter was visibly miserable and told me that the only option is to do an ear wash but he advised against it because it would be so painful that even adults can't handle it and he sent us on our way with "give her some Tylenol". Fast forward to coming to wood creek convenience care the ARNP on floor that evening, he assured me they would be able to take care of the ear wash and check for infection to get her healed up. We were in and out in a short amount of time. While the ear wash was scary for a moment, they treated her with such care she was thanking them for helping her ears feel better as they were working on it. He apologized whole heartedly for the way we were left so discouraged that morning especially since they are both multicare facilities. So please, whoever reads these reviews, please please please recognize the staff from the evening of January 15th for finally helping my baby girl. Thank you for being so kind to an overly frazzled mama. You guys are the real deal! I appreciate it from the bottom of my heart. The Smithwick family

- Verified patient on 1/17

It was the most caring and friendly hospital visit I've ever had, I'm very stubborn about going to clinic's, they make me nervous and I feel like just another number on there to do list, but the Next Care Urgent Care in Arvada made me feel like I was a long time friend of the family, it was very neat and organized, and they asked if I could stay 15-20min after my treatment to make sure the shot I received didn't make me nauseous, and they spent extra time to explain everything that was wrong with me, and answered all my questions without looking at me like I was delaying there day, and the gentleman that checked me in was very professional and very polite, even with my worn out Medicaid card, he was looking at it like it was brand new, and helping other folks and taking care of the phone calls all at once without even missing a beat, and a smile on his face the whole time he did it, that takes pride and dedication to be able to do something like that, trust me on that because I have been to the doctor's dozens of time's in my life, and over the last 7yrs. I haven't been to the clinics at all because of the the way I have been treated, but today's visit that I wasn't even going to go to made me feel like there are clinic's that actually treat people like the way they would want to be treated if they were wearing someone else's shoes, it definitely took all the stress and anxiety away from me about all the bad experiences I've had in the past, Thank You Very Much Next Care, You Folks Are Awesome. yours truly Bryan B.

- Verified patient on 6/2

I arrived at 8:30am so I could get in line. When I went into hallway I read a sign that said go back to your car & fill out paperwork. I tried to retrieve paperwork but couldn't find it. I then called the office #. A very rude women asked if I had a Dr's referral. She then rudely transferred me to a main # which was no help. I went back into hallway & waited in a line. Then one person said to someone you have to take photo of a code to get you paperwork. I then tried to get photo which took several try's. I returned to my car & filled it out. It was lengthy & took some time. Finally I submitted it & received a note saying their were 0 patients ahead of me. So I went back into hallway. I looked threw the window on door & saw a patient filling out paperwork on a clip board. So I went in. The window urgent care lady came to window & explained to me I needed to wait in my car fit a text. She said all the rooms were occupied. She was nice. So I did but was concerned because I was the 2nd car there at 8:30am & had all these other patients before me. At 10:30am I was text to come in & go to room 8. So I checked in at window again & was told someone would come out to get me. I then was called to enter the room. The nurse was nice in asking me questions & taking vitals. I asked if I was to receive the regular test & she said yes. She also explained the wait period for results. I was given the test with a protruding stick going into each nostril for 7 seconds in each nostril. She said it would tickle but it didn't. It was only slightly uncomfortable. Dr Lana then came in. She asked me questions & had me try to smell a alcohol swab. She was very nice & concerned. I felt confident & comfortable with the Dr & nurse. The Dr explained the patient letter sheets the nurse had given me. She was very thorough. At 11am I was released & able to go home.

- Verified patient on 1/3

I am so very BLESSED! Dr. Ann helped me sooo much!! I am in Urgent Care, (it seems like) at least 2-3 times a month. I am mentally and physically disabled, a Single Parent and I have 3 children. I was in there for 1 1/2 hours, due to everything being my fault. Dr. Ann was the only Doctor that was able to find the true cause of my sickness. I have been sick for 2 months, even went to TMC a few weeks ago. All along, the fevers, pain in my head, not sleeping, and sore throat, wasn't "Viral". It was from an Ear Infection that had 2 months of dried up blood, (that turned black and hard) in my Ear Canal. She took up so much of her time on me, that I PRAY TO GOD, that HE Blesses her! All this time. Since July 17th, my birthday. I had gotten a "Daith piercing" to stop migraines from the TBI. Well, I blood a lot from the piercing, and when she said "she couldn't see inside my ear because of the Wax buildup", I told her the truth. I went into Urgent Care thinking I had the Covid, or Mono (Dr. Ann just diagnosed my 17 year old with it 6 days ago) and it was neither one. My Ear was infected. It took her 1 1/2 hours to get 6 pieces of, (what looked like) black coal out of my Ear Canal. It was actually 2 months of dried up blood. I'm cannot THANK Dr. Ann or the entire Staff, enough! My eldest sister, is Dr. Annie Pearson. I do hope one day they can meet because my own sister was shocked that TMC didn't catch it! GOOD JOB Urgent Care for hiring Dr. Ann at Old Spanish Trail in Tucson, Arizona!!!!! Thank you, Maureen Pearson

- Verified patient on 9/20

I am a nurse who has spent my 22 year career working in a medical office/clinic, specifically family medicine, pediatrics and ob/gyn. I'd like to think that I am pretty knowledgeable with the internal workings of an office, and have experienced both well run and greatly mismanaged, even hostile work environments. When I say that my appointment today at AFC provided me with the best patient experience to date, I mean it wholeheartedly. From my first interaction with the kind front office staff, who didn't immediately turn me away, despite it being explained to me that their schedule was full. Instead they were professional and compassionate and sought out a provider to ask if it would be possible for me to be seen. That simple act of caring and effort they made for me spoke to the quality of this practice's employees. I was given as appointment and was explained to that I may need to wait an hour. After being turned away from my primary doctor's office and 3 other urgent care facilities already that day...and needing a medical exam, I was so grateful and had no issues with the wait. It was not 10 minutes of waiting before I was called back to the exam room to be seen, and was greeted again, with another professional and kind employee...the nurse who triaged me. She was friendly, skilled, patient, efficient and most of all, compassionate to my needs. I was then greeted by the PA, who I only waited minutes to see. And again, I'm listened to by another employee of AFC who provided me with such kindness, professionalism and exceptional and efficient care. My appointment ended at the checkout receptionist, and for my fourth professional, kind, compassionate and positive interaction with this office's staff. I can tell you that the owner/managers of AFC Fuquay Varina are stellar and it's quite obvious that their staff love their workplace, and it absolutely makes the level of patient care top-notch! I will absolutely choose AFC exclusively in the future for my family and my urgent medical needs! Thank you all...I am truly grateful and over-satisfied with the care provided to me today.

- Verified patient on 8/4

I have been extremely sick for four days now and I have been here several times and I always had a great experience but this time they did not offer to take my temperature or check my oxygen all they did was take my blood pressure The doctor did listen to my breathing and then they give me a shot and the doctor told me he was going to give me some medicine they did not do an x-ray on my chest which is extremely congested and feels like I have a horse on top of me it was late when I got there and I understand they were tired and ready to go home but still yet when a sick person comes in you would think they would take care of them as they would if it was in the morning. I was very disappointed and I am still very sick and will probably end up having to go to the hospital maybe that's where I should've went to begin with but I will not use Sevierville Hospital so I have to go to Knoxville and I have no energy and really don't know that I want to make that drive by myself. I know you can call an ambulance but I don't feel like this is an emergency but if my breathing does not get better maybe it will be. I just feel like they could have done more as far as check me out instead of just giving me a shot and a Z pack and prednisone and sent me home. I really just feel like they should've checked my oxygen they should've checked my temperature and they should've at least done a chest x-ray I was just very disappointed this time. I recommend them because it is always been a good place but I'm trying to just make it out as the fact that they close at eight and I got there at seven so they were ready to go home. I tested negative for Covid but not that I want that Q-tip shoved up in my nose but I really don't think they are testing right because it just barely went up in my nose. I feel like they should do a different type of Covid test if they don't know how to put the Q-tip in the nasal and actually get a good swab. Just makes me wonder do I have Covid and have I exposed others so I am being very safe at home and staying away from everyone because I am so sick I have no energy and I really can't drive right now. And I don't really have anyone to help me because everyone has a life and it's kind of hard to ask them to stop what they're doing to take me to the doctor that may take hours you never know. I just thought that urgent care was my best bet because it has always been in the past this time I really just feel like they were done with the day and wanted out of there. If I'm not better in a few days I'm going to have to go to the hospital and I don't want to. Then I will be exposed to all those germs that has been brought in there. I have a very low immune system and catch everything and anything so I'm scared to go to the hospital but at the same time if I get worse or do not get better I'm going to have to when I really feel like the urgent care could've helped me better than they did.

- Verified patient on 5/15

I cannot express how grateful I am to have this ProHealth facility nearby. Even in these crazy times, the facility was, as always, clean, dependable and filled w caring employees. I had called my primary for an appointment, thinking I had a severe sinus infection. Understandably, as some of my symptoms overlapped w COViD 19 symptoms (severe headache, dizziness, nausea), she asked me to go to a (different) urgent care instead. I knew better, and went to Pro-Health immediately. While I had the option to make an appointment online, they were running 3 days out, so I tried my luck, and walked in. I knew I could count on their safety protocols. I was the only person in the large waiting room. There was a receptionist on the phone when I arrived, it wasn't 5 seconds later that a second appeared, took my info (I wanted a rapid COVID 19 test first, in case). He apologetically explained that he would call me on my cell when it was time to come in. I laughed: under the circumstances, I expected to wait upwards of 3 hours! They texted me a link, and I filled out paperwork in the car, then rec'd a link letting me watch my exact place in line, in real time. Clearly, they have some staff dealing w walk-ins, and others with those w appts. I was called in less than 50 mins later! This was my first COVID test, and we've all heard stories about that nasal/"brain" swab! This technician was thorough, but gentle. No sudden poke, but gentle twisting in both nostrils, sure to get at different parts of each nostril. I was asked to wait in the room for results, which came back (negative🤗) in less than a half hour. The Dr who came in to follow up about my sinus infection was professional and personable. As I'd had no fever, and was already taking Flonase, he started me on a 6 day course of steroids. 2 1/2 days in, and I already see an improvement!! I have used Pro-Health for years, whenever I was unable to see my primary. I have never once been disappointed. How they can handle the amount of people they are, while keeping patients apart, is nothing short of amazing!

- Verified patient on 1/16

Today's visit at Urgent Care North Hills location was overall excellent. Everyone I have encountered today provided the highest customer service which I wanted to express my deepest thank you so I would like to provide a rave review on all of them. Brenda at the front desk was very attentive and got me checked in rather quickly upon my arrival which surprised me.She was very polite and well mannered and even graciously helped me with my inquiry after my appointment. She spoke with clarity and communicated very well. Ruby was my nurse and she was a sweetheart. She gave me thorough directions for my lab work and communicated clearly the directions as well. She even checked up on me while I sat waiting for a while for my results and followed up with my nurse practitioner without me even having to request that. Also she provided me with a refreshing cup of water again without me having to ask which I needed since I was parched while waiting.That is top notch customer service! Erica was my x ray technician and she explained clearly to me what was going on and how she would proceed and eased my nerves.She had a friendly demeanor and made sure my xrays were what they needed to be and got me in and out quickly and effectively. Marissa was my nurse practitioner and I must say she must be the most thorough gentle hearted nurse practitioner that I have ever encountered at an urgent care. I have been to urgent cares all my life and have never encountered such thoroughness and patience for all my questions. She reassured me of my concerns and requested labs to be performed for all my issues. In my prior experiences my visits with urgent cares have been just verbal consultations so I have much appreciation for Marissa and what she provided for me today and express my deepest gratitude. I wish there was some way to thank all these lovely ladies directly for their great patience and friendly demeanor and excellent customer service especially during this critical time. If you can please reward them and keep up the great work in hiring wonderful human beings who are taking care of us out there. I have much appreciation for all of you.

- Verified patient on 4/3

Dr. (first name Dave) was so personable and caring. Such a wonderful experience to have an urgent care doctor take his time talking with you both medically and personally. Felt like he had been my doctor my whole life. Will definitely use that location again if needed.

- Verified patient on 6/15

I will start off by saying I have used this urgent care a few times and have been extremely happy with the care we have received. However, this one is a different story. I made an appointment due to high fevers, body aches, and chest discomfort of 5 days. The sweet LPN who took care of me listened to my concerns. She decided to swab me for the flu. As she was taking my swab to get tested the APN opened the door to our room. She was speaking to the LPN she said "did you get a PCR on her, this is probably COVID, not the flu". I had explained to the APN that I had just tested negative for COVID two days ago, that I really did not think that's what this was. She got a rapid COVID test which was negative. She then said she would send it off for PCR and that it would probably be positive and that's what we were dealing with. I asked her for a chest X-ray. She stated "your lungs sound fine". She offered to draw blood work, I agreed. She sent us on our way telling us it was most likely COVID and that we would get the results tomorrow. My husband left from the urgent care and brought me to the ED where I am admitted for double pneumonia and having a sepsis work up. I'm glad I advocated for myself and didn't settle for a COVID diagnosis. If I would of waited too much longer I'm scared about how much worse it would of gotten. I think it's always wise to listen to your patients and not jump to one conclusion so fast ( and yes I have been fully vaccinated for COVID as well). But I am thankful for the sweet LPN who seemed as she was concerned!

- Verified patient on 11/27

My doctor, I think her name was Anna, was fantastic. I would highly recommend this service for urgent care. I was sick, I had a fever, and I feared what I might have. All taken care of in less than 24 hours. I will definitely use them again.

- Verified patient on 7/8

I have know Dan Murtha thru business networking, many years. He has always dine amazing work with overall operation. I got to witness that when I set up and had a COVID test. I called s few days ahead, to schedule. The lovely female staff member instructed me that if I fo online to register the day before (8am is when schedule is set up for next day) that I should be able to get 3 appts in together, without trouble. Wed, I had alittle difficulty registering my hubby. I called and spoke to Clinical staff member Erica. She assisted me with online registration. I was stressed with the idea that my hubby had been exposed to the virus, and myself and my mother in law also had to be tested. I wanted to make sure that all 3 of us were tested in 10 min time frames consecutively. Erica was compassionate to my needs, registering us from her end. I was able to fill out insurance from my phone easily. I liked how I was informed via text, and could check my wait time. I arrived 20 mins early, and did not have a long wait time. Outside of building looked clean and neat. Inside was decorated in relaxing neutral colors with a modern feel. Immaculate! Very large waiting area allowed seating to be properly spaced, and then some! Aliki Galandos took our info from car, called us to come in, and brought us back to complete testing. She was patient, answering all of our questions cheerfully. She explained process and allowed time for any other questions.(first time for all of us!). She explained timing of pcr test results, and how to retrieve them thru Lab Corp online. Excellent experience. We left extremely satisfied. I have always referred family and friends to this Urgent Care since I met Dan, and saw his passion regarding his extremely well run front end staff and clinical team. This week I got to witness the great care myself, and I was not disapointed!

- Verified patient on 1/16

Awesome Experience! Efficient, Professional, clean, friendly and Safe!!! I went in during the major explosion of Covid. Masks REQUIRED! To prevent contamination, the stafff asked me to wait in my car and would send me a text when they were ready for me. I had went to Fast med and they had told me they could not see me as they were too busy and they had over a 5 hour wait. The ER when I called said 5-9 hours. I did have to wait about 45 minutes, but had a super efficient visit. I was called in taken straight to an exam room where I could still smell the cleaning agents. After a brief history of my problem, the nurse left and provider was in after a short wait. The provider was super friendly , very, very thorough ( spent about 15 minutes with me, then sent me across the hallway (5 steps) to the lab where the lab gal did her thing and also took a chest film then I was back in the room. Within about 15 more minutes the provider was back in , reviewed my findings and said he would electronically send in my RX, and reviewed a discharge summary with me as well as emailing a copy of my visit to my email. I can not say enough about the quality of this office and would definitely return when I am in need! Forest Hills Immediate Care is the top urgent Care facility in town, I will be establishing there as a new primary care patient as they are one of the few clinics from what I have seen that accepts new patients. Carrie J.

- Verified patient on 1/13

Dr. Marco Vela excellent dr great sense if humor. I saw him fir the 1st time at Urgent care ❤ he took care if me and my pain in mt ears with antibiotics and a wonderful shot for pain. As for thw staff @ Urgent Care wonderful and polite. But staff at Dr Habers off the FRONT desk people and the off staff very RUDE. One of them told me i have to hear this all the time. I said well this should tell you something is not right.i told her its sad to hear yoy say this so i will maje sure Dr Milton hears about this cause he probably doesn't even know whats happening in his off. We have been patients of his for over thirty plus yrs. She hanged up phone twice left me on hold and then she put someone else to take my appt fir me and my husband Adan ana Maria Guajardo we LOVE DR HABER HE IS A EXCELLENT DR AND I TOLD HER I AM SURE IF HE KNEW WHAT WAS GOING ON HE WOULD TELL YOU ALL TO BE MORE COURTEOUS ESP SINCE HE HAS MANY OLDER PATIENTS LIKE US IN THE MID 60 AND ALL THIS VIRTUAL OFF VISITS IS NEW TO US W THIS PANDEMIC AND WE EXPECT AND DESERVE TO BE TREATED NICELY. IF UT WAS UP TO US WE WOULD STICK TO SEEING HIM IN PERSON HE IS ALWAYS FRIENDLY. SO TELL STAFF TO PUT THEMSELVES IN OUR SHOES. AND TO BE NICER, CAUSE IT WOULD BE SAD TO HAVE TO CHG DR AFTER 30 PLUS HE KNOWS ALL OUR HISTORY AND IS PART IF OUR LIVES HE IS LIKE FAMILY TO US.

- Verified patient on 1/12

I'm leaving a review because although my overall experience was great both of the 2 times I have gone to this urgent care I have had great difficulty filling my prescriptions that the doctor gives me due to the urgent care not completing procedure on their end to fulfill the needs of the Veterans Affairs Urgent Care Benefit Criteria. Both the pharmacy and the insurance have to end up calling the urgent care themselves to try to get them to fix it. I am using the Veteran's Affairs urgent care system benefit and that only allows the release of the medications if the urgent care contacts the insurance to inform them I have come in for the urgent care visit. I even gave the front desk a heads up that this was a issue last time and that I hoped it wouldn't happen again because it really does tie up the rest of the process before I went in for my appointment but when I went to collect my medications I found out it happened again. I was left waiting at the pharmacy for 3 hours while the pharmacist tried to contact everyone, we even called the urgent care and they said they would do it but it wasn't completed. I decided to then not call back again and try to coordinate between the three parties again and go back and forth for hours because the last time I had done that it took me a combined 9 hours and 3 days. I paid without insurance for my medicine which was expensive because I am sick and I am tired. Next time I go in I really need to talk to the person who is responsible for putting this part in so that I dont have to keep going through this. It is very much avoidable. I know it is a new and confusing program but I would be more than happy to get them on the phone with the person who can teach them the proper steps to submit the protocol for the Veterans Affairs insurance. I was on hold for 30 minutes the last time the insurance rep explained it to someone over there.

- Verified patient on 2/13

I went to the Glendora, CA Urgent Care location on 5/14/21 at approx. 6:00 pm for relief from severe itching, sneezing & other debilitating symptoms caused by my seasonal allergies. I was greeted by the woman seated at the front desk immediately & brought into an exam room as soon as I checked in, since there were no other patients in the waiting area at the time I arrived, which I was very grateful for. All of the staff & I were wearing masks for Covid safety, which I also appreciated. The woman at the front desk was polite & efficient. The man (nurse?) who greeted me, weighed me & gave me an injection was friendly & kind, & even seemed to remember me from my last visit to this office in February with the same symptoms. Even though he was polite & totally professional, it was very embarrassing for me to have a young man weigh me & give me an injection in my bottom. I guess I'm old-fasioned & very shy, because I would have preferred a woman nurse, at least to give me the shot, or to be asked if I had a preference, or had a woman present in the room when he injected me. When he took my blood pressure, the sleeve was very tight on my arm & hurt quite a bit. He apologized for this. The PA I saw, Tallin Martirossian, was very kind, comforting & prompt. After my injection, she instructed me to wait 10 minutes before I left the office, which I did. Unfortunately, about 20 minutes later, when I went to the CVS store next door to fill my prescription, I had a very bad reaction to the shot I got (a steroid). I had excruciating pain on the site of the injection (very high on my bottom/lower back/hip) & up my back. I felt like I was going to vomit or faint. I had to find a chair in the store to sit down. I was in so much pain, that I had to call my husband to drive to CVS from our home, to walk with me back to the Urgent Care office to see the doctor again. It was a very scary & upsetting experience. I have never had such a bad reaction to an injection before, not even to the two Covid vaccine shots that I received in April. And I have received steroid shots for my severe allergy symptoms many times in my life, with no severe pain afterward. The PA & the male nurse/assistant were both concerned & caring when my husband & I returned to their office. They allowed me to lay down on the exam table in an exam room, asked relevant questions & offered me water. However, the PA did not explain what caused my severely painful reaction to the shot. I was in too much pain to ask questions. Thankfully, after about 30 minutes laying down in the exam room, my pain subsided & I was able to walk out of the office with my husband at about 7:30 pm, 90 minutes after I first walked in. In spite of my very painful & scary reaction to the injection I received, I would still return to this Urgent Care office, due to the staff's promptness (almost zero wait time!), kindness & attentiveness. I don't blame the staff for the pain I experienced, although I did wonder if the shot would have hurt as badly if the male nurse had injected me lower on my bottom. But I didn't pull my pants down very far due to my embarrassment & he seemed sensitive to this! One suggestion: when the assistant & PA/doctor first greet patients in the reception area, at the scale, & exam room, they should ALL INTRODUCE THEMSELVES & state their title/job. ("I'm Mike & I'm an EMT. I'm Susan & I'm a Physician's Assistant.") This should be a standard practice at ALL doctor's offices, especially Urgent Care clinics. It can be uncomfortable & scary being treated by a complete stranger. I also received a presciption at this appt., which I was grateful for. The PA seemed to have a record of my previous visit there, which I appreciated. So overall, I would rate my experience at this office a 3 out of 5 stars, or 7 out of 10! And I will go back there if necessary, even though I had such a painful reaction to the injection. I hope this long review is helpful to you in providing excellent service to all patients at your Urgent Care. They provide an important service to the Glendora community. Thank you!

- Verified patient on 5/15

Due to my primary care not being honest with me and not giving my break down of blood work to see my red cells-white cells-sugar and platelits since April. I finally flipped out at her office last week to get all bloodwork and urine done. I have had*** my ocf sugar in my liver and she came out with fTty kicerdeseace. Then came out with my white cell count was wY too high. She called in April or May and said all your results came back negative but the lab was contaminated. !! What would you think? Your samples were contaminated and you needNew order for blood and urine. I now get my testing done at urgent care for anything as Brookside Medical has turned me totally off. It is run under Scott Wilson but he has never met me. I go to a PAKristen Meegan that does not listen to my needs. I feel now she has given me so many drugs I sleep during the day and up all night. I have decided to change DR'sand go to Lincoln Urgent Care. Get my full annual there, adjust my meds and get all new testing done again. Brookside called and asked me for my annual they did not have anyo record that I had my mammogram done. I had my bone density done. And I had my Pap smear done HELLO. Any other Dr I went to in past years would have that faxed right to them. Long story short I will go to Brookside and tell them how terrible they are. They have too many patients-***-a d not enough staff and still taking new pAtients. I could tell you ugly stories of people that were in Brookside office that did not get medicine in time-2- weeks late and a woman'r husband had a heart attack. To end this story stay away from Brookside Medical. I will be going to Lonv Lincoln Medical practice ( I think) or something like on -3- wake Robin Rosd in Lincoln. on September was 6th need to confirm.

- Verified patient on 8/31

Unfortunately I've had to visit the urgent care 5 times in the last 2 weeks for myself and two of my children. Thankfully every single time the staff has been amazing. I understand wait times are a part of the business so I will not complain, but the new check in system really helps especially with little kids it's easier to complete rather than trying to complete the paper forms. The desk staff is always helpful and you never seem like your annoying them by asking questions (especially considering they are asked multiple times how much longer by patients every time I've gone, they never once had an attitude about it), the Doctors or PA's are always friendly and personal which always helps cause trusting them with my toddler girls is my biggest concern and they never fail. Also, twice I went with my daughter with autism and both times they were so great and patient with her, one of the assistants especially there was friendly and walked her to the room even though she didn't know she had autism and was having a moment, and it may seem small but being able to calm her in that situation is magic. It was another assistant helping us and when she saw her crying she just held out her hand and she walked my daughter to the room, which again I know seems simple, but with an autistic toddler it can turn into a much bigger issue in those surroundings. I'm sorry I don't have names of everyone, but I recommend this urgent care to everyone. Even though my co-pay is more here I always prefer coming here than my doctors office. So thank you again for all the entire office does, and making my girls feel comfortable and happy. One last bit, when I first told my 3 year old I had to take her to the doctor she cried and cried, saying "no doctor no doctor", the second time we went she literally was happy going in.... to the doctor, and I know it was all thanks to that assistant that walked her to the room the first time. Thank you

- Verified patient on 6/13

Urgent Care in Ottumwa

Urgent care is Ottumwa's best option for quality medical care when you need it, offering walk-in appointments during extended hours and on weekends. Solv even has clinic partners in the Ottumwa-area that offer online scheduling, allowing you to book a visit convenient to your schedule and skip the wait.

Walk-in clinics provide a convenient, fast alternative to emergency rooms—even primary care providers—treating minor injuries and illnesses including strep throat, infections, cold and flu symptoms, allergies, rashes, burns, bites, and more. Additionally, most offer preventative care including annual well exams, lab testing, and vaccinations.

When you're in need of medical care for a non-life threatening condition, trust the urgent care providers nearby. And whenever possible, make it easier by scheduling and managing your visit with Solv.

Urgent Care Guide

In a recent survey conducted with the Urgent Care Association, Solv found that patients were waiting an average of 24 days for appointments with their primary care provider. In a world of instant gratification, consumers demand more. They demand now. If you want to watch a movie, you download it in minutes or stream it instantly. If you need groceries, you can pick up your phone and have them delivered to you within the hour. If you need restaurant reservations, you find one with availability, book online, walk in minutes later and sit right down. Healthcare shouldn't be any different.

That's why urgent care has been growing at a faster pace than any other healthcare service in the United States. And it is why healthcare consumers search for "urgent care" more than 5x more than "primary care" or "family doctor," combined. These consumers are highly actionable, searching with high intent terms like "urgent care near me." They want same day access to quality healthcare providers when they are sick or injured - after hours, one weekends and on holidays - without the cost and inconvenience of the emergency room.

Urgent care centers typically treat minor illnesses like the flu, sinus infections and strep throat, as well as injuries like bone fractures and sprains, cuts, scrapes and burns, making these clinics ideal for diagnosing and treating non-emergent healthcare needs. And at a growing rate urgent care clinics are offering preventative care services including annual physicals and well visits, flu shots and other immunizations and vaccines, taking on the role of primary care provider for the tens of millions of consumers that don't have one.

For kids there are special pediatric urgent care centers, usually open after hours for patients between the ages of 1 and 18.

Urgent Care Services & Pricing

Urgent care centers, which are part of the walk-in clinic healthcare category, are a convenient resource for consumers needing treatment for minor illnesses and injuries. Services that you would normally receive at your primary care office are usually available at an urgent care including annual and school physicals, flu shots and immunizations, treatment for illnesses including colds, flu stomach pains, sinus and ear infections and more. You can also be seen for injuries such as burns, bites, sprains and breaks - things that you might first thing to go to the emergency room vs urgent care, but you'll have a shorter wait and smaller bill at the urgent care. As for cost, without insurance, you should expect between $100-140 for your visit, plus the cost of any labs, tests or images. With insurance, urgent care will be similar to seeing a specialist with applicable co-pay.

• What services does urgent care provide?
• How much does urgent care cost?
• 5 mistakes to avoid at the urgent care

Insurance & Payments

Nearly all urgent care centers take commercial insurance and many (if not most) will take medicare. As such if you have insurance coverage, you can expect the financial experience to be similar to visiting a specialist where you have a co-pay, usually $35-50, due at the time of the visit. Any additional lab work, x-rays or other tests performed will be billed against your insurance first and any supplemental balance due will be invoiced to you after the fact. Without insurance, you'll pay a visit fee between $100-140 at the time of your visit. This is typically 25-50% more than your primary care provider, but usually the convenience is well worth the additional cost. If you are interested in a telehealth or video visit, your cost could be as much as 50% less than an urgent care, you could be diagnosed and prescribed medication and you'll never have to leave your home.

• Is urgent care covered by insurance?
• Do urgent care centers accept medicare?
• Navigating urgent care without insurance

Urgent Care Hours & Wait Times

Every urgent care center - even those part of the same group or brand - may have different hours. While they are meant to be conveniently accessible during times when your primary care provider is not, that's subjective and highly variable. A traditional formula, however, is that an urgent care is open 6 to 7 days a week usually between the hours of 8 am to 8 pm. That could shift to nearly any 8-12 hour period between 7 am and 10 pm. You'll even find some clinics open 24 hours a day, similar to an emergency room. As for wait time, most patients report waiting between 15-45 minutes on average, but that can certainly vary, as well. It's usually best to find an urgent care near you to either confirm the hours online, or call the clinic directly to verify. Or, you can book a same day doctor appointment online with Solv.

• Average urgent care wait times
• Are urgent care centers open 24 hours a day?
• Do I need an appointment for an urgent care?

Medically reviewed by Dr. Rob Rohatsch, MD

Updated on Jul 25, 22

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Source: https://www.solvhealth.com/ia/c/ottumwa-ia-urgent-care

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